FAQ

Basically, all rooms are suitable for the installation of a sauna at home: from the cellar to the attic. Even rooms with structural peculiarities, such as roof beams, chimneys, wall slopes or windows can become a wellness retreat - after all, all Küng saunas are custom-made for you. This means that the sauna adapts to your home and your needs, not the other way around. The only technical requirement is a power connection and the possibility to ventilate the room well. If there is not enough space in the house, you can install an outdoor sauna in the garden or on the terrace: In the arbour, in the garden shed or tool shed - Küng Sauna has still found a convincing solution.

The average size for a private home sauna is 2.2 x 2.0 m - but other dimensions are also possible. Customisation is standard at Küng Sauna. This means that the ultimate wellness experience is also possible in the smallest of spaces, for example with our model Infraflex® Trias. Trias offers great wellness pleasure in the smallest of spaces.

The room in which the sauna for the home is installed should ideally be 20 cm higher than the planned sauna cabin. When placing the technology and sockets above the sauna, there should be a height difference of 40 cm between the sauna ceiling and the room ceiling. The floor, however, is of particular importance: it must be flat and easy to clean with a damp cloth. Natural stone, ceramic tiles, linoleum or paint are particularly suitable; a sealed or oiled wooden or cork floor is also suitable under certain conditions. In addition, electricity supply and sufficient ventilation are important prerequisites for sauna installation at home. Of course, a given building situation can also be optimised before the sauna is installed.

A sauna usually consists of the following separate areas in the public area: Changing area and sanitary facilities, sauna cabin, cooling showers (or dipping vats etc.) and a rest area. In a private sauna it is sufficient to have a shower and a rest area next to the sauna. Everything else is a plus in comfort that can, but does not have to be.

Above all, the topic of energy saving plays a central role. Not only for the protection of the environment, but also to keep the running costs of a sauna as low as possible. Küng saunas therefore have a multi-layered structure and an insulated shell that stores heat and releases it evenly inside. In order to minimise energy consumption, Küng has ingeniously designed the heater technology in such a way that the sauna's heating time is significantly reduced. For optimal energy efficiency, great importance is also placed on thermal insulation and the right choice of wood.

Glass has a low heat storage capacity, that's true. However, glass sauna walls still have little negative impact on the sauna climate. Multi-layered wall constructions made of wood and insulating materials compensate for heat loss through the glass fronts. We recommend that you always choose the proportion of glass in a sauna so that there is a healthy relationship with the wood. After all, wood plays a significant role in creating a pleasant climate.

The stove is the heart of the sauna and must be the focus of attention during planning. The choice of the right stove and its location are decisive for the desired sauna experience. The control and its intuitiveness and ease of use are also part of this. Depending on the application area, sauna size and situation, different solutions are possible in terms of performance, design and operation. Modern sauna controls regulate temperature and its constancy, humidity, light intensity and colour, and other forms of therapy. In addition, they offer further conveniences such as pre-selection and selection or remote control via other mobile end devices such as a mobile phone or tablet.

The supply air is usually ensured via the door gap in the case of glass doors without a seal. In a private sauna, the exhaust air is fed back into the room. This must therefore always be well ventilated. The exhaust air situation is assessed according to the existing situation. In some cases, an additional ventilation system is necessary.

Appearance is one thing - but when choosing wood for the interior of a sauna, you should pay particular attention to its properties. For with the wall and ceiling elements, it is important that the warmth and moisture of the sauna is not lost. The resinous polar pine is particularly suitable here due to its wood quality: its exceptional fibre density and stability as well as its incomparable resinous scent, which lasts for decades, make the knotty polar pine Küng's favourite. Knowledge of the specific properties of different types of wood determines the quality and durability, but also the character of a sauna. Increasingly, however, hardwoods are also finding their way into the sauna, such as light and even aspen wood and noble alder wood.

Sauna loungers must be comfortable and hygienic. That is why Küng Sauna uses European softwoods such as aspen and alder for loungers, which are knot-, resin- and splinter-free and at the same time optimally cope with humidity and high temperature fluctuations. When designing the floor plan, a wide variety of lounger arrangements are conceivable. However, a corner arrangement is ideal: because it is communicative and makes the best possible use of the space.

As a sauna manufacturer, Küng Sauna provides the following guarantees for systems and equipment that have been demonstrably maintained properly: 10 years on sauna cabins, 5 years on the sauna heater, 2 years on the control unit, heating elements and other technical equipment.

Every Küng sauna is manufactured individually according to the customer's wishes. This also means different equipment options for heater, control and climate. A Finnish sauna heater stands for the original sauna experience with high temperatures, infusion and a strong heat rise. But even with a bio heater, you don't have to do without the Finnish climate. Different climate settings are possible, from the dry-hot Finnish sauna to the gentle bio-climate.

Every Küng sauna is made to measure. Most of the cabins are manufactured in element construction, from a multi-layer, particularly energy-saving wall construction. This offers many advantages in terms of design, as many customisation options are available and there are practically no design limits. Alternatively, the solid wood or log construction method probably embodies the origin of the sauna tradition best and offers typical Finnish sauna enjoyment.

The better the insulation and isolation of the sauna cabin, the less heat is lost to the environment. A sauna with thick walls therefore consumes less electricity than models with a thin wall thickness and poor insulation. Both can be improved later to reduce energy consumption. A not too long preheating time of the sauna cabin and regular maintenance also reduce electricity consumption. For example, insufficient air circulation in the heater jacket or porous sauna stones will cause the temperature of the heating elements to rise dramatically. This means an increase in energy consumption due to longer heating phases and a shortened life of the heating elements. If the sauna offers space for several people, simultaneous use is more cost-efficient than single use.

The cost of electricity for the operation of a sauna depends on several factors. The more powerful the heater and larger the sauna, the more energy is needed. For an average sauna evening, the consumption for an average home sauna for 2-4 people is about 9kW. With just under 50 hours of operation per year, the costs for a small sauna with 6.5 kW of power and a price of 0.20 CHF per kWh are just under 65 CHF per year. For the larger versions with 15.5 kW power, the cost of energy consumption rises to about 155 CHF per year. If you compare this with the entrance fees to public saunas or the ecological footprint for the trip to the gym, however, a sauna at home is still an advantage. This is true in terms of cost, health benefits and privacy.

In contrast to the indoor sauna, the installation takes place outside, which also results in higher requirements for the construction and the materials used. In the garden, a foundation is important and in general, the sauna must be designed to be weather resistant to withstand snow, rain and wind in the long term. However, with a stronger wall structure and the necessary insulation, this is not a problem with the outdoor sauna.

For the construction of our Nido Outdoor model, you need a floor space of 2.23 x 2.27 metres and for the larger version of the Nido XL 3.0 x 2.27 metres. If you are also planning an anteroom for changing, a shower or cloakroom, an additional 1.09 x 2.27 metres of space is required. We recommend that you plan an additional 2 to 4 square metres of space for a comfortable lounging and sitting area, so that you can relax comfortably after your sauna session. If you would like a roof, a height of 2.4 metres must be included for the Nido outdoor sauna.

In principle, your own garden is ideal for an outdoor sauna, for example next to the garden pool. Under certain conditions, it is also possible to set up a sauna on a terrace, on the flat roof of your house or in unusual places, such as on the roof of a carport. It is important that the distance from the sauna to the control panel does not exceed 20 metres, unless the control panel is attached directly to the sauna.

The control panel is located in the outdoor sauna itself as standard. Optionally, the control panel can also be routed up to 20m away from the sauna into the living quarters. Optionally, the outdoor sauna can also be put into operation via W-Lan and conveniently controlled from a mobile phone. Note: commissioning out of sight requires additional fire protection safety elements to prevent unintentional commissioning.

The electrical installation for this model is provided by the customer. In principle, a stronger power connection is required for operation. This depends on the sauna heater used. When using electric heaters, the corresponding power supply line is required. For the smaller model of the Nido this is 1x400V/16A + 1x230V/13A and for the larger model of the Nido XL it is 2x 400V/16A + 1x230V/13A.

If you choose the option of a shower, an additional connection for the water supply is necessary. Since the supply lines for an outdoor sauna also have to withstand lower temperatures, they must be permanently installed in a frost-proof manner.

To ensure that the heat in the sauna remains stable even at low outside temperatures and that not too much energy is lost, good insulation with an insulation value of at least 0.5 W/m2K is recommended. The U-value of the windows should be 1.0 W/m2K or lower. In our outdoor sauna Nido Outdoor, the ceiling and walls as well as the sauna floor are well insulated to achieve these values, so that temperature differences between the sauna cabin and the surroundings do not lead to energy losses.Existing windows and glass fronts are thermally insulated with insulating glass.

The larger version of the Nido Outdoor XL weighs around 2350 kilograms including the vestibule, which means a line load of 280 kg/lfm wall. If you do not know the maximum permitted load for your house, you should ask a structural engineer for advice. They will be able to tell you exactly whether or not the conditions are right for you to place an outdoor sauna.

As a general rule, planning permission is required if the outdoor sauna exceeds a certain floor area. The maximum dimensions are generally 1.5 metres in height and more than 2 square metres in total surface area. It is also important to know whether the sauna is permanently connected to the ground. In Switzerland, planning permission is required in all cases. But you can easily apply for one at your local planning office.

Saunas are wooden constructions.

To speed up the process of obtaining planning permission, it is advisable to submit a site plan containing all the necessary information on surface area and height beforehand. Once you have applied for planning permission, you will receive guidelines from the planning office that you must follow during construction. For example, the distances from the property boundary, which generally have to be between 2 and 4 metres, depending on the case. From a legal point of view, an outdoor sauna is classed as a garden shed and is therefore assessed differently by the cantons and communes in terms of building law.

If you do not install the Nido Outdoor on a terrace or flat roof, but in a garden, you will need a stable foundation. For installation on the ground, we recommend a strip foundation or point foundation made of concrete, depending on the soil conditions. The foundation must be 100% straight and provide sufficient space for the stable construction of the garden sauna.

If, on the other hand, you would like to set up the sauna directly on a concrete roof terrace, the adjustable support feet supplied are usually sufficient. With these, the outdoor sauna can also be optimally aligned in the garden.

With regard to fire protection, there is little to consider when setting up the Nido Outdoor outdoor sauna. Unlike a wood-burning stove, the risk of fire is significantly reduced with an electric heater such as the Nido Outdoor. You also save yourself the inspection by a chimney sweep with an electric heater.

As stipulated in the fire protection regulations, an outdoor sauna with a wooden façade counts as a ventilated façade or a building with a low height and is therefore part of the "other use" class. The rear-ventilated rhomboid formwork made of untreated larch wood and the panels made of glass-fibre-reinforced plastic WSP used for the Nido Outdoor therefore belong to fire behaviour group RF3.

There are saunas that you can operate with a wood-burning stove. However, a sauna stove makes an outdoor sauna a fireplace that requires a permit. The sauna and the chimney therefore require a permit from the local building authority and the chimney sweep must also approve them and check them regularly. If you prefer a traditional wood-burning stove, we will be happy to plan an individual sauna for you. In this case, it is important that you ask your neighbours for their consent and also clarify with the building authority whether an outdoor sauna operated with a wood stove is permitted in your case.

Atmospheric lighting is simply part of relaxing in the sauna. The light should be pleasantly soft but not too dark. Indirect lighting in the corners is particularly inviting, but so is an integrated starry sky. All lighting should be realised with energy-saving and heat-resistant lamps and should not be installed near the heater.

To ensure maximum privacy in the sauna, glass doors and fixed glass panels are also available with frosted glass (frosted glass). Alternatively, they can also be supplied with grey or brown smoked glass. If privacy is less important to you, the sauna is also available with transparent glass panes, which allow an unobstructed view of the interior or the tranquillity of nature.

For the sauna to become a real highlight in the garden, it is important to embed it beautifully in the outdoor area and to design it appropriately. Do you have any questions about planning an individual outdoor sauna or about our modular Nido Outdoor model? Feel free to send us a message or ask for a non-binding consultation.

Request advice for outdoor sauna

A drain or siphon is important for the installation of a steam bath. The siphon itself requires a height of around 15 cm. This height must be taken into account if you plan to sink the floor of the bath into the floor. If there is underfloor heating in the bathroom or in the area of the planned steam bath, it must be professionally relocated. This is best done by a heating engineer who has the necessary know-how. As an alternative to relocation, the tub body can also be placed on the prefabricated floor.

To connect the steam bath, water pipes must be prepared on site by the plumbing specialist. The number of connections varies depending on the type of fittings. For the Lotus variant, two connections for hot water and one for cold water are required. For the SteamFit variant, one connection for hot water and two for cold water are required.

The connections for the power supply must also be prepared on site, ideally by an electrician. For our Lotus model, a 230V/16A connection is required. For the SteamFit model, on the other hand, 400V and, depending on the size of the cabin and generator, an additional fuse with 12 to 32A. You can read all the details about the necessary power connections in the respective data sheets of the steam bath models.

This largely depends on the size of the steam cabin or shower. For the Lotus, SteamFit and SteamShower models there are individual restrictions - depending on the steam generator used. The external dimensions to be provided are given in the technical data sheets. In principle, all dimensions are possible for steam rooms. The Lotus model should not exceed 2 m² for optimum steam generation. For the Steam Fit and SteamShower models, a maximum length of 2 m and a maximum width of 1.3 m are recommended so that steam can form and diffuse optimally inside the cabin.

Design options are available for the colours of the plastic panels used. The large-format panels made of WSP plastic can be finished in any RAL/NCS colour. For even more highlights, a glitter effect "Stratos Diamondsplitter" is also possible. Alternatively, your own image motifs are possible; the prerequisite for the application is a sufficiently large resolution of at least 72 dpi in real size.

The Lotus and SteamFit models are maintenance-free, but regular descaling is still recommended. The frequency is determined by the hardness of the water. When this should take place is determined by the technician after determining the water hardness, so that you are informed by the system in good time about the impending descaling. With the Lotus model, you can easily do the descaling yourself, with the SteamFit model, the descaling service is recommended by a specialist due to more complex technology.

Küng steam baths are usually supplied complete with cabin, sealing and the necessary technology. This means you get everything from a single source and always have a competent contact person for your steam bath. The Lotus and SteamFit steam bath models can be installed on an on-site tiled floor or shower floor.

To avoid too much humidity in the bathroom, it is recommended to install it in a room that has a window for ventilation. If this is missing, a technical exhaust air solution can be a good alternative. In the Lotus model, the cabin has an integrated ventilation system which, with a cabin size of around 2 m² and an average steam duration of 60 minutes, does not produce a quantity of water vapour that is harmful to the building fabric.

For the use of steam baths, there are no rigid recommendations for temperature, humidity or length of stay. The ideal temperature can be different for everyone. Recommended steam bath temperatures are in the range of 35 to 45°, depending on what you find comfortable. You can stay in the steam bath for at least 20 to 30 minutes and a maximum of 60 minutes. In the Lotus model, the running time is limited to 60 minutes, but after expiry, a new steam bath cycle can be started directly. With a SteamFit generator, the default setting for the running time is 3h.

Yes, of course, the Lotus and SteamFit steam baths are ideal for using essences and essential oils. Depending on the desired effect, there are different essences that you can order, for example, in the Küng shop. In the Lotus natural herbal steam bath, natural herbal mixtures can also be used as an alternative to our essences.

It takes about 10 to 15 minutes for the first steam to form and the necessary heat to build up in the cabin.

The insulation and isolation play a decisive role in the energy consumption of the steam bath. The more the steam room is insulated, the lower the power consumption. An average stay in the steam bath lasts about 20 minutes, with three passes it comes to about one hour. The power consumption depends on the size of the steam room. Small cabins with 8.5 kW power cost only 55 CHF (0.20 CHF kWh) for about 32 hours of use per year, while larger cabins with 12.5 kW cost about 80 CHF per year. The annual electricity consumption for a Lotus cabin is about 25 CHF and for a steam shower with SteamFit generator 40 CHF.

With five to ten liters per steam cycle, water consumption is minimal. The power of the heating elements is 1.5 to 3 kW. By way of comparison, a kettle has an output of around 2 kW.

Compared to simple whirlpool tubs, the water can remain in a whirlpool for a long time because it is regularly circulated and cleaned. A complete replacement is nevertheless recommended once or twice a year for hygienic reasons.

Depending on the model size, the whirlpool weighs between 200 and 400 kg. In addition, the weight of the water of around 1,200 to 2,700 kg and the body weight of the persons bathing must be taken into account. It is best to inform a structural engineer of the calculated total weight, who will then professionally assess the load-bearing capacity of the structure for you and inform you of the possible maximum weight for your terrace or the floor of the bath.

A 400V/16A power connection is required for the installation of a whirlpool.

Once or twice a year, the water in the whirlpool must be completely replaced. It doesn't matter whether you use a permanently installed water supply or a garden hose. It is also practical if there is a drain near the whirlpool. A standard submersible pump is recommended for pumping out the water, but some models also have fixed drain connections if you want to permanently install a drain.

That is entirely up to you. Depending on your personal preference and state of mind, you can remain seated for as long as is comfortable for you. For optimal relaxation, we recommend a duration of about 30 minutes.

If the whirlpool tub is partially or fully recessed in the ground, you generally need a permit for installation. A permit is also required if you want to provide the whirlpool tub with a fixed surround and install it in the ground. You can obtain this from your local building authority.

Yes, as long as the water quality is right, maintenance is not necessary. The pH value can be easily checked with a measuring device. The ideal range for the pH value in your whirlpool is between 7.2 and 7.8.

All information for the correct emptying and winter storage of a hot tub can be found in the following information sheet.

KWAG brochure on draining and winterizing whirlpools

A spa's power consumption is a function of its size and model, operating and ambient temperature, and frequency of use. For optimal energy efficiency, look for multi-layered insulation, efficient pumping performance and quality cover when purchasing.

A HotSpring spa consumes between 1700 and 2500 kWh of electrical energy per year, depending on the model, frequency of use, water temperature and ambient temperature. This corresponds to an amount of CHF 300 to 450, depending on local electricity costs. In comparison, lower quality hot tubs consume an amount of electricity of more than 8000 kWh/year under the same conditions.

At Küng you will find two modern product lines. The design is clear and has a reduced formal language. With the Comfort version, you get additional storage options for arms and bolsters for comfortable seating and maximum relaxation in the whirlpool bath. Models with one or two seats are available, depending on whether you prefer to use the tub alone or together with your partner. The bath is available without whirl technology and with an air bubble system or an air/water combination.

In general, the specific dimensions of the bathtub should be taken into account during installation, which you can find in the technical data sheet of each model. In the case of partially sunken versions, it is advisable to fit an access aid or steps to make it easier to get into the bathtub. The edges of the bath can be designed very flexibly. It is possible to mould them in one piece so that no annoying joints impair the comfort of lying down. If whirlpool technology is planned, an inspection opening is necessary. If air technology is used, there must also be sufficient openings for the compressor; the inspection flap is usually sufficient for this.

The normal connections that you know from your classic bathtub are required, i.e. a cold water and hot water connection. There is also a drain (siphon) for the whirlpool tub water.

No, after each bath in the whirlpool tub you let the water out again completely. This is because, from a purely technical point of view, it is not a real whirlpool but a bathtub whose water cannot be regularly circulated and filtered. You should therefore drain the water after each bath and let it back in again the next time you take a bath.

In houses with several tenants, the installation of sound insulation on the hot tub is recommended. The sound insulation improvement required for this can be measured and certified on request after installation. In an apartment building, we also recommend the sound insulation improvement kit to reduce the noise generated by the hot tub.

Compared to other whirlpool tubs, Küng models have some advantages to offer.

The tub body made of GRP offers you a warmer touch feeling than is the case with ceramic or steel enamel tubs. In addition, GRP is also more durable and scratch-resistant than acrylic.

Since Küng's indoor whirlpool tubs have no protruding technical nozzles and everything is designed to be completely flush with the surface, there are no irritating pressure points on the skin, even during a long bath.

Visually, the FlatLine air and water jets are barely visible thanks to their small diameter.

Quiet running technology and built-in sound insulation ensure whisper-quiet operation and maximum relaxation.

In addition, Küng whirlpools are also available in your desired color or with individual cladding.

In order to relax properly in the whirlpool bath, numerous jets are installed in the side and back sections. The air is fed into the tub at a pleasant temperature via an electronic hot air generator. The resulting air-water whirls feel pleasantly gentle and massage-like on the skin thanks to very fine air bubbles. Air bubbles emerge from the water at the surface, bubbling delightfully. Depending on the desired intensity of the massage, the air supply can be regulated individually.

The water should be neither too warm nor too cool. A water temperature between 36 and 38 degrees Celsius is considered ideal. The air is already preheated and blown in via the jets. The perfect temperature is also kept constant in our Combi-System whirlpool tubs via the integrated heating with "keep-warm function".

Allow sufficient time for a bath in the whirlpool tub. The optimum relaxation effect is achieved after about 15 to 20 minutes.

Hot tubs consume very little energy, about 2.5 kW for air technology and about 5.5 kW for air/water technology, including energy for hot water preparation. Assuming 0.20 CHF per kW/h, the costs are converted to Swiss francs, or about 25-55 cents per use (with a duration of use of about 30 minutes).

The heating rods, the heat plate or the power unit could be defective. Please contact our service department. You can contact us directly via our online service message.

The heating rods, the heat plate or the power unit could be defective. Please contact our service department. You can contact us directly via our online service message.

Switch off the fuse for the sauna at the electrical box for 10 seconds. Caution: It is possible that the sauna is connected via several fuse groups. You can find this information in the legend of the electrical box.

Please check whether the main switch of the control unit (top left of the control unit, if you have a control unit with a visible box) is switched on.

If the problem could not be solved

If you are in a zone where the power is switched off at lunchtime for all appliances except the kitchen
.

If yes, repeat the process again after lunchtime.

If the problem could not be solved

Please contact our service department. You can contact us directly via our online service notification..

Your control unit has detected a problem. Switch off the fuse for the sauna at the electrical box for 10 seconds. If the message appears again, please make a note of the error message and contact our service. You can contact us directly via our online service message.

The sauna should reach the desired temperature within approx. 40 minutes. Please make sure that all fuses at the electrical box are switched on. If the fuses fall out again immediately after switching on, please contact our service department. You can contact us directly via our online service message.

If possible, replace the bulb or lamp.

Please check if the dry protection run has fallen out at the stove. There is a black cap behind the stove that can be removed. Underneath it is a red or white pin that can be pushed in with a thin screwdriver. As soon as you hear a click, this means that the fuse had indeed fallen out and you have now put it back in. The hot plate should now heat up again. Caution: For this procedure, the oven must cool down first. Make sure that the fuse by the electrical box is switched on.

Sauna stones are heavily stressed by the constant heating and cooling and must therefore be cleaned and re-layered every few months, depending on use. In case of heavy wear, we advise you to replace the stones. You can order new sauna stones via the online shop or have them replaced by our service. You can contact us directly via our online service message.

There may be a fault in the control or sensor. Switch off the sauna or remove the fuse and contact our service department. You can contact us directly via our online service notice.

Use the digital readings on the control unit or the interior display as a guide. The values on the thermometer are measured analogue and are therefore less precise. For safety reasons, the temperature sensor with the overheating protection is placed on the cabin ceiling above the oven, which is normally the hottest spot. This can lead to temperature differences between the sensor and the cabin thermometer of max. 10 to 15° C. The value on the interior display or the binding digital measured values on the control unit are decisive for the cabin climate.

Nowadays, saunas are highly technical. Because preselection and remote selection also involve certain risks, fire protection is enormously important. At Küng, all programmable sauna models are equipped as standard with a barely visible, intelligent magnetic door contact sensor that ensures that sauna programmes can only begin when the door is closed. Any opening of the sauna door automatically deactivates the programmed process. This prevents anyone from unintentionally leaving an object in the sauna as a potential cause of fire between the time you enter the desired programme and the time of its pre-programmed start. The immediate interruption of the programme or the heating phase would prevent the worst - so you as a sauna owner can always be unconcerned in your absence.

In the case of wood containing resin, resin may sporadically escape at high temperatures. This can be easily scraped off when the wood is cold. However, this also removes the pleasant scent of the resin. Attention: A strong resin leakage is often a sign of overheating of the sauna.

Before the first sauna bath, it is recommended to preheat the sauna to 70° for approx. 2 hours. Temperatures above 80° should be avoided during the first time.

The water container must be filled before each sauna session. The sauna programme may only be started when the container filled with hot water is on the heating plate. The ideal filling quantity is approx. 2/3. If there is no water or too little water, the dry-running protection of the system switches on. After cooling down, it is recommended to empty and clean the water tank.

Of course, this depends largely on the size and equipment of the sauna! With an average power of 9 kW, the costs for a sauna evening of 3 hours amount to just under four euros (CHF 4.00).

The sole purpose of a heater guard is to protect the sauna bathers. Whether it is necessary depends on the location of the heater, the conditions of the sauna room and the type of user. If children are using the sauna, for example, a heater guard is strongly recommended.

The interval for replacement depends primarily on the frequency of use. Due to the high temperatures followed by the cooling down caused by the infusion, the sauna stones are subject to a high degree of wear (even small chips are possible). In addition, unsightly lime residues and additives from infusion concentrates are deposited on the stones. For these reasons, it is necessary to check sauna stones regularly and replace them if necessary.

The so-called peridodite stones have an excellent heat storage capacity and conductivity. To ensure this for as long as possible, the stones must be loosely layered in the basket to ensure good air circulation. Insufficient air circulation causes the temperature of the heating elements to rise dramatically. This means an increase in energy consumption due to longer heating phases and a shortening of the life of the heating elements.

The sauna heat does not only come from the stove, but it acts as radiant heat from all wooden parts, i.e. walls, benches and the ceiling. For this, it is necessary that the sauna cabin is preheated for a sufficiently long time, because the wood needs longer than the surrounding air until it has heated up accordingly. If you start to sauna before the wood has adjusted in temperature and emits radiant heat, you deprive yourself of an even heating of the body - the sauna effects would be impaired. In concrete terms, the preheating time of the sauna takes between 25 and 60 minutes (depending on the programme selection and room conditions).

Your control unit has detected a problem. Switch off the fuse for the steam shower / steam bath at the electrical box for 10 seconds. If the message appears again, please make a note of the error message and contact our service. You can contact us directly via our online service message.

The steam bath should reach the desired temperature in 20 - 30 minutes. Please make sure that all fuses at the electrical box are switched on. In addition, the door must be closed during heating.

If the steam does not form a nice picture, the heating elements may be calcified and it is recommended to carry out a decalcification procedure or please contact our service. You can contact us directly via our online service message.

There may be a defect in the control unit, in a sensor or in other components. Do not switch the unit on again and contact our service department. You can contact us directly via our online service message.

The heaters could be defective or there is an overvoltage. Please contact our service department. You can contact us directly via our online service message.

If the shower fitting can no longer be used correctly or can no longer be used. Please contact our after-sales service. You can contact us directly via our online service notice.

Hair, dirt and limescale can clog the siphon, causing it to back up.

Some siphons can be partially disassembled to clean the flow. Others can only be unclogged with liquid drain cleaner. Please contact our service department. You can contact us directly via our online service message.

If the LED lighting has uneven colours or no longer shines, the LED strip or the controller must be replaced. Please contact our service department. You can contact us directly via our online service message.

If you can no longer switch on the whirlpool tub, check whether the display lock is switched on. Check the power supply or switch off the fuse at the electrical box for 30 seconds so that the system can recharge. If you have not been able to solve the problem, contact our service department. You can contact us directly via our online service message.

If the heater no longer works, this may be due to clogged filters (overheating protection / flashing logo). Clean the filters and switch off the fuse in the electrical box for 30 seconds to allow the system to recharge. If you have not been able to solve the problem, contact our service department. You can contact us directly via our online service message.

Check if there is enough water in the pool. Clean the filters or contact our service. You can contact us directly via our online service message.

If the control is not on the whirlpool, the distance to the pool may be too great. If the display is black, the battery may be empty and the display must be placed on the charging station. It is switched on by tapping and waiting 40 seconds. To re-pair the display, press the Jets button on the docking station until the Dock: button flashes. Then touch the screen until "Pairing Yes/NO" is displayed and press "Yes". If this did not work, contact our service. You can contact us directly via our online service message.

This depends entirely on the size, the place of installation, the equipment and the sauna model itself. Use our handy sauna configurator to get a cost estimate for your desired model.

For the Finnish sauna you need a heater that can generate very high temperatures and is additionally suitable for infusions. For example, the Finnish sauna heater from Küng.

There are sauna heaters that can be flexibly varied in temperature. As a combination variant, different climate types, so also the bio-sauna are possible. So you don't have to choose between the classic Finnish variant and the gentle bio-sauna.